2022 Kick-Off Event: What to Expect as a VITA Volunteer Struggling families need your help. Free tax preparation has been a cornerstone to fighting poverty and this year, your help is needed. Each hour served generates $1,800 in refunds. Your contributions truly make a difference.  Not sure how volunteering will work? Ask questions and learn about Volunteering for VITA. What should I expect? What should I bring with me to the VITA site? Do you need more time to pass my certification? VITA Site Managers will present on what to expect and answer your questions.