Our Clinical Services team has launched a new COVID-19 Emotional Support Helpline for anyone struggling with stress and anxiety due to the coronavirus pandemic. The Kaiser Family Foundation has found pandemic-related stress has negatively affected mental health for about half of American adults. The prolonged stress experienced by adults, especially the high levels of stress reported by Americans directly linked to the pandemic, is affecting mental and physical health, including changes to weight, sleep and alcohol use.
In response to the new wave of pandemic health concerns, KYCC will now offer crisis counseling over the phone or via videoconferencing in English, Spanish, and Korean with the support of the Federal Emergency Management Agency (FEMA). The Helpline will offer emotional support through individual and group counseling, short-term, non-clinical counseling, and basic case management as needed. Additionally, anyone in the state of California can receive free emotional support through this helpline, regardless of age, immigration status, or insurance status.
The FEMA Crisis Counseling program helps people and communities to recover from the effects of national or man-made disasters through short-term interventions that provide emotional support, crisis counseling, and connection to familial and community support systems.
Due to the COVID-19 nationwide public health emergency, and the need to protect the safety and health of all Americans, crisis counseling services will be delivered by phone or internet.
KYCC’s Emotional Support Helpline can be reached at (213) 434-2280 (English and Korean) and (213) 216-3761 (Spanish). The helpline will run Monday through Friday from 9:00 a.m. to 5:00 p.m. Services are currently available in English, Korean, and Spanish. Anyone in the state of California experiencing difficulty managing emotions and pandemic stress, are encouraged to call and receive services at no cost.
For more information about our COVID-19 Emotional Support Helpline, please contact Lia Yeh.
Categories: 2021, Clinical Services, News Article